Expand Your Utility CX

In today’s competitive landscape, businesses must leverage advanced digital solutions to elevate their customer experience (CX) at every touchpoint. These solutions encompass a range of technologies and strategies designed to optimize interactions, ensuring that customers receive personalized, seamless service throughout their journey. By implementing data-driven insights and innovative tools, organizations can better understand customer needs and preferences, leading to enhanced satisfaction and loyalty.

World-Class New Customer Onboarding Experience

A modern utility experience starts with a seamless onboarding process. Our solutions support new customers by improving participation in utility programs, optimizing Beyond the Meter enrollment, enhancing customer satisfaction (CSAT), and building incremental revenue that fosters lifetime engagement.

CliCX Utility Marketplace

Our utility marketplace is stocked with an expanded array of products and services tailored to meet every utility customer’s needs. This comprehensive offering ensures that customers have access to everything they require in one convenient location.

Mindshare Digital Outreach

Create lasting connections with your customers through regular digital outreach campaigns designed to drive awareness, encourage adoption, and enhance lifetime value. Our strategies ensure that your brand remains top-of-mind for customers.

Build a Digital Listening Ecosystem

Establish a network of digital listening posts across all customer interaction milestones. This real-time telemetry of your CX allows you to gather valuable feedback and insights to improve service quality continuously.

New Connection Experience

A customer’s first experience with your brand sets the tone for the entire relationship. At Technovate Global, we demonstrate that utilities understand and value their customers with each new energy start.

Unlock Unlimited CX Potential

Enable customers to connect essential home services directly from their new energy start experience. This added value enhances their overall satisfaction and loyalty.

Expand Your Utility CX

World-Class New Customer Onboarding Experience

CliCX Utility Marketplace

At Technovate Global, innovation meets expertise to drive success for businesses worldwide. As a dynamic Business Process Outsourcing (BPO) company, we empower startups and established businesses with efficient, scalable, and cost-effective solutions.

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